Ray Gore  
1095 Forest E. Dr. Stone Mountain, GA 30088 affiong2000@yahoo.com
TECHNICIAN / WAREHOUSE / CUSTOMER SERVICE  
Analyze Data and Information / Research, Investigate, and Compile Information  
Customer Service Relations / Solve Problems Creatively, Logically, and Practically  
Knowledge of T1, DS-0, DS-1, DS-3 / Line Coding and Framing      
EDUCATION  
Cumberland Health Services and Training Marietta, Ga.  
WorldCom Duluth, GA  
Certification: LEC Coordination, Circuit Design, Order Entry  
Shaw University Raleigh, NC  
Bachelor Degree    
CERTIFICATIONS    
*State Board Certified- National Health Career Association  
EKG Technology, Phlebotomy, Patient Care Tech Certified, Nursing Assistant  
CPR Certification  
PROFESSIONAL EXPERIENCE    
Cumberland Medical Atlanta, GA

 Volt Temp 02/2013 - Present
Maintain consistent production quality Package goods for shipment or storage Maintain production or work records Clean equipment or machinery Perform safety inspections Stock or organize goods Inspect and remove defective products Clear machine jams Monitor the production line Ensure quality and conformity

EKG Technician 08/2011-02/2012  
·Utilized special equipment and medical techniques to record the electrical impulses transmitted by a patient’s heart.  
·Responsible for assisting physicians in diagnosing and treating cardiac or heart, and peripheral vascular or blood vessel ailments.  
·Scheduled appointments, reviewed physicians interpretations of patient files, and monitoring patient’s heart rates.  
·Operated and responsible for the care of test equipment, explaining procedures to patient, and comparing findings to a standard to identify any problems.  
Record Vitals (Respiration, Radial Pulse, Blood Pressure)  
Perform ROM, Perineal Care 

Comcast Marietta, GA  
Communication Technician 03/2007-10/2011  
·Performed requested and non-pay disconnects, adhering to Comcast procedures and safe work practices, National Electrical Code (NEC) requirements, and local ordinances in order to provide requested services.  
·Pre-wired single unit dwellings in order to provide “ready hook-up capabilities.  
·Cleaned, maintained and stocked vehicle and equipment in order to be prepared to perform required duties.  
·Inspected existed ground or made new ground according to the National Electrical Code (NEC) in order to protect employees, customers, and equipment from electrical shock or damage.  
·Performed other duties as requested by supervisor in order to achieve departmental goals and objectives.

Staffmark/Bosch Automotive Industry Atlanta, GA  
Warehouse Picker/Packer 10/2005- 01/2007  
·Responsible for picking and packing Bosch Automotive products for distribution to stores.  
·Pick orders using handheld computer in combination with Warehouse Management System Software.  
·Pack orders for ground or common carrier shipments using appropriate packing methods to minimize transit damage.  
·Assessed all orders to determine proper carton sizes and appropriate packing methods.  
·Keep packing area orderly and clean.  
·Observe all safety protocol and contribute to a safe working environment.  
·Performed general warehouse duties as directed by shipping supervisor. 

Verizon Wireless Alpharetta, GA. Customer Service Representative 08/2002-08/2005  
·Handled 65 to 75 calls per day.  
·Troubleshot service and equipment concerns.  
·Researched and resolved billing inquiries.  
·Provided excellent customer service. 

   
WorldCom Atlanta, GAProvisioner11/2000-5/2001  
·Provided technical and maintenance support in information systems processes.  
·Supported the development and updated processes in WorldCom’s maintenance department.  
·Responsible for managing the installation of network design components.  
·Provided logistics support services.  
·Fostered a strong working relationship with vendors, customers and all internal departments.     ♦